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BUSINESS ANALYST I - Santa Ana Unified School District


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Santa Ana Unified School District

BUSINESS ANALYST I
Closing Date:  December 09, 2016

Job Description:  JOB SUMMARY:
Under the direction of the Director Technology Innovation Services , or designee, will provide business analysis expertise in the assessment, planning, acquisition, design, development and implementation of administrative systems solutions; experience with strategic information technology planning; systems development life cycle concepts and best practices methodologies; be proficient in business process analysis; have demonstrated experience interviewing, gathering and organizing business requirements using industry established methodologies; experience with software selection processes and vendor scorecard evaluations; extensive experience performing project implementation activities, such as writing quality assurance test plans, and preparing and delivering business user training. Candidate must be able to initiate and establish working relationships in a complex, decentralized environment and have experience as a Business Analyst in student information, human capital and financial reporting systems.

DISTINGUISHING CHARACTERISTICS:
Incumbents in this classification apply their knowledge of the systems development life cycle to student information and financial reporting systems to assist (staff and site) users in defining requirements and utilizing services. Student information systems include attendance, grading, testing, graduation requirements and ADA reporting. Financial reporting systems include general ledger, payroll, budget, accounts payable, and purchasing. The role of the Business Analyst will be the assessment, design, development and implementation of student and administrative systems solutions to support district's mission and goals, leveraging systems and processes operational efficiencies.

REPRESENTATIVE DUTIES:
  • Provide information technology leadership to support instructional, student services, administrative, and operational programs and services district wide. E
  • Foster collaboration across functional areas to identify, develop and promote superior information technology solutions to improve the excellence and continuity of District- wide programs and services to ensure student access and success. E
  • Provide exceptional customer service and end-user support for application systems by analyzing, diagnosing, trouble-shooting, escalating, and driving issues to resolution. E
  • Lead efforts to ensure that information systems support the organizational mission and objectives and coordinate the process of defining, investigating and solving problems related to business systems. E
  • Lead and coordinate assessment studies evaluating the potential for automating existing or proposed work functions or processes and assess the feasibility of creating or modifying applications to meet user requirements. E
  • Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist with the development of preliminary and detailed system design documents for in-house and vendor computer systems. E
  • Lead the elicitation and gathering of business and systems requirements using interviews, surveys, job shadowing and other elicitation techniques. E
  • Analyze new business requirements, system functionality, current system use and user needs; specify functional designs and work with developers and analysts to implement. E
  • Work with staff and site personnel in defining user requirements and preparing documentation for users and programmers; may conduct surveys to determine user priorities; coordinate implementation of modifications and requested services. E
  • Develop system design for new or revised student and business systems; document and analyze input/output requirements, procedural flow between departments, operational audits and organizational structures. E
  • Train users in the most effective and efficient utilization of the current systems and upcoming modifications to the systems; develop and conduct training classes; prepare training materials and user documentation. E
  • Develop instructional materials, training and job aids to support client use of the application. E
  • Organize information in partnership with student and business programs. Ensure student and business data accuracy and systematic and timely approach toward alumni data acquisition, collection and entry. E
  • Work in partnership with multiple stakeholders, including Educational Services and Business Services, to ensure processes reflect best practices for meaningful process interactions, documentation and follow-up. E
  • Coordinate systems interface and synching with student and business systems as applicable. E
  • Advise users requiring assistance in solving complex problems or issues regarding student, management and business systems. E
  • Strong professional commitment to the success of learning community, coupled with a thorough understanding of the technology and data behind Business Intelligence applications. E
  • Serve as contact person in identifying and solving user problems. E
  • Perform related duties as assigned.


KNOWLEDGE AND ABILITIES:

Knowledge of:
  • Excellent database skills and intermediate to advanced SQL programming.
  • OBIEE Analysis, BI Publisher, OBIEE RPD Development.
  • ETL, reporting table design, data warehouse concepts, and Meta data concepts.
  • Exposure to BI Tools like OBIEE Suite.
  • Knowledge of ERP systems like Oracle Financials, and Human Resources.
  • Prior education experience in Student Information System and ERP reporting.
  • Systems analysis and programming (Structured Query Language (SQL), Programming Logic (PL), and Java.
  • Student information of financial reporting systems or the ability to obtain this knowledge in a reasonable amount of time.
  • Elements of training and instruction.
  • English grammar, syntax and punctuation.
  • School District organization, operations and objectives.
  • User/Computer relations.
  • Computers and their capabilities.
  • City and community cultures.

Ability to:
  • Highly effective interpersonal skills along with strong written and verbal skills.
  • Proven problem solving and analytical skills.
  • Demonstrated ability to work effectively in a team environment.
  • Understanding of some common business functions such as finance, procurement, student admissions, human resources, research administration, etc.
  • Monitor and track requests for reports and enhancements.
  • Create, design, maintain, and update reports and accompanying documentation.
  • Work on BI Projects to develop new dashboards, reports, and other content.
  • Learn new data structures and help design reporting tables.
  • Provide small group and one-on-one training for reporting.
  • Provide Help Desk support for both front line issues and in-depth technical issues.
  • Organize and coordinate complex projects.
  • Analyze and develop solutions to problems for effective data utilization.
  • Communicate effectively both orally and in writing.
  • Apply knowledge of process analysis to a wide range of user requests.
  • Develop and conduct training workshops.
  • Operate a computer and computer programs.
  • Perform the essential functions of the job.

EDUCATION AND EXPERIENCE:

Bachelor's Degree in Computer Science, Information Technology, MIS or related field, and four (3) or more years of experience in data analysis, report and dashboard design, and development. Experience in Oracle highly desired.

LICENSES AND OTHER REQUIREMENTS:

Valid California driver's license.

WORKING CONDITIONS:

Environment:
  • Data Center processing computer and office environment.
  • Driving a vehicle to conduct work.


Physical Abilities:
  • Hearing and speaking to exchange information and make presentations.
  • Seeing to view a computer monitor, read materials and drive a vehicle.
  • Dexterity of hands and fingers to operate a computer keyboard.
  • Sitting or standing for extended periods of time.
  • Lifting or moving objects, normally not exceeding twenty (20) pounds.


Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job with or without reasonable accommodation.

Board Approved: 4/28/15 (8/87, 5/01, 12/02, 3/11)
Number Openings:1
Length of Work Year:2016-2017
Employment Type:Full Time
Application Deadline:12/9/2016 4:30 PM Pacific
Salary:Grade 48 $5,985 - $7,648
Location:Nutrition Services Department

Job Responsibility:  REPRESENTATIVE DUTIES:
  • Provide information technology leadership to support instructional, student services, administrative, and operational programs and services district wide. E
  • Foster collaboration across functional areas to identify, develop and promote superior information technology solutions to improve the excellence and continuity of District- wide programs and services to ensure student access and success. E
  • Provide exceptional customer service and end-user support for application systems by analyzing, diagnosing, trouble-shooting, escalating, and driving issues to resolution. E
  • Lead efforts to ensure that information systems support the organizational mission and objectives and coordinate the process of defining, investigating and solving problems related to business systems. E
  • Lead and coordinate assessment studies evaluating the potential for automating existing or proposed work functions or processes and assess the feasibility of creating or modifying applications to meet user requirements. E
  • Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist with the development of preliminary and detailed system design documents for in-house and vendor computer systems. E
  • Lead the elicitation and gathering of business and systems requirements using interviews, surveys, job shadowing and other elicitation techniques. E
  • Analyze new business requirements, system functionality, current system use and user needs; specify functional designs and work with developers and analysts to implement. E
  • Work with staff and site personnel in defining user requirements and preparing documentation for users and programmers; may conduct surveys to determine user priorities; coordinate implementation of modifications and requested services. E
  • Develop system design for new or revised student and business systems; document and analyze input/output requirements, procedural flow between departments, operational audits and organizational structures. E
  • Train users in the most effective and efficient utilization of the current systems and upcoming modifications to the systems; develop and conduct training classes; prepare training materials and user documentation. E
  • Develop instructional materials, training and job aids to support client use of the application. E
  • Organize information in partnership with student and business programs. Ensure student and business data accuracy and systematic and timely approach toward alumni data acquisition, collection and entry. E
  • Work in partnership with multiple stakeholders, including Educational Services and Business Services, to ensure processes reflect best practices for meaningful process interactions, documentation and follow-up. E
  • Coordinate systems interface and synching with student and business systems as applicable. E
  • Advise users requiring assistance in solving complex problems or issues regarding student, management and business systems. E
  • Strong professional commitment to the success of learning community, coupled with a thorough understanding of the technology and data behind Business Intelligence applications. E
  • Serve as contact person in identifying and solving user problems. E
  • Perform related duties as assigned.


Job Requirement:  EDUCATION AND EXPERIENCE:
Bachelor's Degree in Computer Science, Information Technology, MIS or related field, and four (3) or more years of experience in data analysis, report and dashboard design, and development. Experience in Oracle highly desired.

LICENSES AND OTHER REQUIREMENTS:
Valid California driver's license.

WORKING CONDITIONS:

Environment:
  • Data Center processing computer and office environment.
  • Driving a vehicle to conduct work.


Physical Abilities:
  • Hearing and speaking to exchange information and make presentations.
  • Seeing to view a computer monitor, read materials and drive a vehicle.
  • Dexterity of hands and fingers to operate a computer keyboard.
  • Sitting or standing for extended periods of time.
  • Lifting or moving objects, normally not exceeding twenty (20) pounds.


Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job with or without reasonable accommodation.

Contact:  Monica Paredones
Personnel Tech, Human Resources
Office (714) 558-5784


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